Your employees are on the front lines every day, doing their best to serve customers. They run into all kinds of scenarios.
One customer needs to run multiple credit cards to complete a transaction. Another wants to set up a payment plan, or process a refund.
Even if you have some functionality online, chances are these complex transactions must be handled over the phone—causing headaches for employees and costing your business precious time and resources. When you're processing over 100 invoices per month, it all adds up quickly.
Invoiced gives your customers the flexibility to handle complex payment scenarios online, without human intervention. You configure the options upfront, and let customers choose from the options on their own time.
Now your employees can spend time where it really counts—monitoring receivables and chasing down late payers. Here are just a handful of ways Invoiced can support your business:
Continue to show customers your brand (not ours) through the invoicing process. Brand Invoiced with your logo and colors. Set up a custom domains and email whitelabeling to allow customers to easily verify your business identity. Create custom catalogs of products, fee types, and discounts. The possibilities are endless.
Your customer-facing staff only needs access to the invoices they are responsible for, while managers and executives need system-wide access. Invoiced's application permissions let you dictate who sees what.
Invoiced's customer portal allows customers to log in, enable AutoPay for payment and subscription plans, view current and past invoices, make payments, download receipts, and update payment information—all in an intuitive, professional interface.
Choose from standard invoicing, recurring billing, and payment plans—or use them all. Recurring billing setup is easy and straightforward. Customize each billing type to meet your needs with features like trial periods, prorations, early payment discounts, auto-scheduled late fees, and custom payment terms.
Put as much of the payment process on auto-pilot as possible using features like automated invoice chasing, invoice view tracking, dunning management, and scheduled payment plans. Let our automated system do the follow-up for your employees, so they can focus on true exceptions.
Give customers the option to pay using direct debit, credit card, PayPal, or Apple Pay—we support them all, and we add new methods based on customer request. Connect your existing payment processing platforms with Invoiced to automatically sync online payments (and credits) with invoices.
With Invoiced's automated processes, you'll save tons of time, gain greater visibility and increase employee efficiency. Set up is easy and straightforward. And when your requirements change—because you know they will—it's just a couple clicks to change your settings in Invoiced.
Don't take our word for it — check out these stories from Invoiced clients:
Want to learn how Invoiced can automate your billing processes?